Market Basket Receives Top Marks For Customer Satisfaction From Consumer Reports And Here’s Why
According to a recent report from Consumer Reports, Market Basket has received top marks for customer satisfaction. The results came from a study of Consumer Report members and are based on the following:
We asked members to judge supermarkets, warehouse clubs, and supercenters—mass merchandizers with on-premises groceries—on 13 grocery-store attributes, including cleanliness, price, food quality and variety, checkout speed and staff helpfulness, selection of healthy options and locally produced foods, and variety of international and multicultural foods.
I agree 100% with this report, as does just about everyone else who I know, including the employees of Market Basket. Just look at this poster from the back room (on the way to the bathrooms - I had to pee!) at the Lee Market Basket shown here.
You're a good man, Artie T! Dedicated Employees, Happy Customers!
That sign says it all!! If you don't know the story of Market Basket in the Summer of 2014, check out the story. It's one of the most amazing social stories I've ever come across in my life.